Centive has created this privacy statement as a demonstration of its commitment to the privacy of those individuals who choose to visit its website. Privacy on the centive.com website is of the greatest importance to us. This statement shall provide the means with which we communicate to our visitors the practices we use for information gathering and dissemination. Centive will amend this policy from time to time. Please note that any modifications and amendments to this policy may be made at any time, and will be effective immediately. If Centive makes any substantial changes in the way it uses your personal information it will make that information available by posting a notice on this site. An updated version of the privacy statement will be available for your review on line at http://www.centive.com/home/privacy. Checking the privacy statement periodically will keep you apprised of any and all modifications made.
Collected Information:
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, mailing address, title, occupation, industry, or phone number.
While browsing the centive.com website you may encounter certain areas which require you to register prior to gaining access to those features. In doing so, Centive may request certain personally identifying information about you. Centive may use this information to respond to your request or otherwise keep you informed about existing services, improvements or events by sending you information or newsletters concerning Centive. All information transmitted to registered individuals includes the option to opt out of any further transmissions.
Registration information is not provided to Third Parties, excepting that Centive may disclose such information if legally required by subpoena, warrant or other legal process which Centive finds, in its sole discretion, to be valid and enforceable.
Additionally, Centive may collect certain information from visitors of the site, such as Internet addresses. This information is logged to help diagnose technical problems, and to help to administer the site to better provide the superior service that individuals have come to expect from Centive. We may also use such information to track and analyze non-identifying aggregate and volume statistical information. Neither this information nor the Internet addresses are linked to personally identifiable information.
Cookies:
Centive strives to allow its visitors to have the easiest and most helpful experience while browsing the centive.com website. When visiting our site, our web server may send a cookie to your computer’s hard drive in order to tell us whether individuals have visited the site previously.
There are two types of cookies: session and persistent-based. Session cookies exist only during an online session. These cookies disappear from your hard drive whenever you close your browser or turn off you computer. Persistent cookies remain on your computer even after you close your browser or turn off your computer. These cookies include such information as a unique identifier for your browser. Centive utilizes both types of cookies on its site. The default is a permanent cookie which allows Centive to track which individuals have visited the site previously and in what areas they are most interested. If the individual refuses to accept permanent cookies a session cookie is used for this purpose on a more limited basis.
Centive uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Centive and its third party provider on its website. Centive maintains a database of the IP addresses and cross references those addresses against a reverse IP look up database which confirms the company IP address for the user who visited the Centive website, individual users are not identified by this method.
If you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. Please note, however, that some areas of centive.com will not be accessible if you do not have cookies turned on.
Third-Party Sites:
This site contains links to other web sites. Centive is not responsible for the privacy practices or content of those other sites. Some of these sites may even contain or be co-branded with the Centive or Compel logo even though they are not operated or maintained by Centive. While Centive chooses its business partners carefully, we are not responsible for the privacy practices of web sites operated by Third Parties that are linked to our site. Once you have left our web site, you should check the applicable privacy policy of the Third Party web site to determine how they handle any information they collect from you.
E.U. Data Directive:
Centive is a self-certified participant in the Safe Harbor Program created by the joint efforts of the U.S. Department of Commerce and the European Union. More information on the Safe Harbor Program can be found at the Safe Harbor Welcome Page at http://www.export.gov/safeharbor/index.html. In order to comply with the European Union’s Safe Harbor principles, Centive commits to resolution of complaints about your privacy and our collection or use of your personal information. We have committed to resolve any complaints by European Union citizens relating to this policy, which cannot be resolved directly with our company, through the Council of Better Business Bureaus, Inc.’s Safe Harbor Privacy Dispute Resolution Procedure.
If you have any questions regarding this policy, please contact:
Centive, Inc.
Attn: Office of the General Counsel
Cross Point Tower 3
900 Chelmsford St.
Lowell, MA 01851
Tel: 781-852-3500
Fax: 781-852-3740
If you do not receive acknowledgement of your complaint or your complaint is not satisfactorily addressed by Centive, you should then contact:
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Phone: 703-276-0100
Web: bbb.org
Email: eusafeharbor@council.bbb.org
Additional Information:
Questions regarding this Privacy Statement should be directed to the Centive Administrator by emailing such questions to privacy@centive.com.
Revised : 7/1/08
