November 2006  Volume 1 Issue 10
The New Reporting Paradigm Partnering with American Express Centive Customer Advisory Panel
The power of live, intactive sales performance information Supercharge your special sales incentive programs Highlights from the October CAP conference
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In This Issue

UPCOMING COMPEL WEBINARS:
September 03, September 17 and October 01, 2008 from 1 – 2 pm Eastern Time
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Compel® Product Tour:
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Just For Fun:
See hilarious parodies on the trials and tribulations in sales comp
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Events and Links

The New Reporting Paradigm

The power of live, intactive sales performance information

Gone are the days of waiting weeks or even months to receive hard copy reports on your organization’s sales and performance metrics. Centive Compel’s on-demand technology empowers sales representatives, managers and executives to access and share key performance and earnings indicators in near real-time.

As the leading on-demand sales compensation management solution, Compel™ offers four different reporting options, all a native part of the solution and delivered on-demand. Users can access information via (1) Compel’s interactive dashboards, (2) create and publish custom reports in Compel’s Report Builder, (3) view “canned reports,” or (4) create custom exports to MS Excel for further manipulation and analysis.

Compel re-defined the “reporting” paradigm by being the first and only solution to provide interactive drill-down dashboards for sales and executive staff. Instead of viewing static reports in paper or web format, Compel users access live dashboards with intelligent summary views linked to well-organized detail views. The information is vital, pertinent to the user type, neatly presented and easily navigated. Information is power, and only Compel provides drill down access to transaction level detail.

Keeping your sales team motivated
Sales staff, for example, can quickly get the big picture from a summary view displaying their sales, attainment and commissions earned. From the summary dashboard, representatives can drill down to the transactions related to a specific plan measure and then summarize, group or sort these transactions to quickly find specific transactions and examine related earnings. Sales representatives can even view how their commission was calculated. Does any other vendor provide this type of interactive reporting? Not exactly… in fact, not even close.

Measuring & managing your team
Managers and executives have access to the key information they need to measure and manage their teams. They can see in real-time how their team is performing in terms of both sales and incentive pay; they can rank individual performance by various attributes and drill down to individual-level information. The executive summary view includes key indicators such as percent of total sales, cumulative percent and percent of pay based on a specific measure. Empowered with vital information, managers use Compel as a powerful coaching tool in one-on-one meetings; they know what people, territories and products outperform and under-perform, and what the impact on individual earnings is.

Beyond reporting – Executive Analytics
As a strategic tool, Compel doesn’t stop with reporting. It also presents executives with graphical analytics to compare and contrast performance across multiple dimensions. The ability to compare actual vs. expected results empowers managers and executives to monitor and adjust the effectiveness of compensation plans in a timely manner. They can even link back to the particular plan model to review incentive costs at the macro and micro levels. Furthermore, users get a snapshot of their team’s attainment distribution curve to easily assess the effectiveness of sales quotas.

To learn more about Compel’s powerful reporting tools, follow the links below.

Sign up for a Compel webinar

Read the Compel brochure Back to the top


Partnering with American Express

Supercharge your special sales incentive programs

Centive and American Express Incentive Services (AEIS) recently announced that Compel® customers now have a compelling option for special sales incentive programs, or SPIFFs.  As the leading on-demand sales compensation management solution, Compel empowers users to easily build SPIFF programs via an automated SPIFF Builder.  AEIS prepaid cards provide Compel customers with a SPIFF reward option that is distinctly separate from a standard cash incentive.  Unlike cash, cards may be customized and personalized, and can direct recipients' spending options to ensure that the reward is meaningful and memorable. 

"Our cards are a perfect fit for Compel because they will help users make their special incentive programs even more effective," said Darryl Hutson, AEIS CEO.  "With customization options such as controlling card spend through our patented DirectSpendSM filtering process and designing a card face to feature a company logo, program theme and participant name, reward earners are reminded how they earned the card and who gave it to them every time they open their wallets."

Through Compel’s automated SPIFF builder, you can quickly design your program, choose an AEIS prepaid reward card as your reward option and launch to your program participants.  The AEIS reward solution for Compel is ideal for sales incentive and dealer/distributor programs such as:

AEIS Card
  • Sales contests/SPIFFs
  • Bonus payout
  • Dealer/distributor SPIFFs
  • Training certification
  • New business development
  • Sales lead referrals
  • Salesperson performance recognition

With the AEIS reward solution for Compel, you possess greater power to motivate your unique audience to deliver measurable results for your business.

To learn more about Compel and the AEIS reward solution for Compel, follow the links below.

Learn more about AEIS rewards

Read the Compel brochure Back to the top


Centive Customer Advisory Panel

Highlights from the October CAP conference

In October Centive held its annual Customer Advisory Panel meeting.  The Customer Advisory Panel includes key customers and partners, all of whom are committed to successfully managing sales compensation with Compel®, the leading on-demand incentive management solution.  

CAP attendees met with Centive executives, pre-reviewed the Fall release (just rolled out on October 29), discussed role-based customer experience, IT strategy and data integration, professional services and customer support. Attendees also shared their sales operations goals and provided feedback for the next release and overall product vision. 

The CAP program, along with ongoing customer visits and market research studies, is vital to keeping Compel focused on customer and market needs.  One of the key reasons for Compel’s success is that each product release is driven by and prioritized based on customer and market input.  It’s no coincidence that over 90% of Compel customers serve as references for Centive.

Centive is committed to a minimum of two major product releases per year.  Centive maintains a detailed internal product roadmap with features targeted for each release.  The scope of each release is locked down incrementally as the prior release is introduced to the market so as to incorporate the most requested enhancements and new features.   Leveraging on-demand technology, upgrades are rolled out seamlessly during off-hours with no interruption to the customers’ daily workflow and at no additional cost.

To learn more about what makes Compel a solution that customers rave about, follow the links below.

Sign up for a Compel webinar

Read the Compel brochure Back to the top